This will surely increase the credibility of your complaint. There are 195 customers that JJsHouse.com, rating them as excellent. 4. JJ's House | Beautiful Dresses. Once your return is in transit back to us, we cannot resend any of the items to you. Customers can also place a test order to check the total cost. Share your photos and videos with others to prove the truth of your words. They should be kept out of direct sunlight, which may de-shape the bags. 2. 1. I ordered a standard-size dress, not a custom-made one. Add a Photo Note: Please only provide JPG/PNG/GIF/BMP files.Individual photo size cannot exceed 2MB. They are asking me for an additional 5!!!! Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached). JJs House is a global online retailer. Sign into My Account and click My Orders in the upper right corner. When we receive the returned package, the item(s) will be inspected to ensure it is in its original condition and has the issues stated in the return request. FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES: My beautiful dress for the best day of my life (so far). BBB File Opened: 10/17/2019. Reply from JJ's House A day ago Thank you for your review. General Return Policies Contact JJsHouse.com Customer Service to initiate the return process within 7 days upon receiving your item(s). Click the "I'd like to request a refund . Always choosing the best shipper to make the delivery, JJsHouse.com.au garantees all the customers will receive their dresses in good manner. Date of experience: 28 April 2023. It takes about 3-15 working days for the package to travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, USPS, etc) standard and the shipping method you have chosen. Box the item(s) up, remember to print the Return Form and put it in the return package. Have a wonderful day. Super Saving Shipping is the most cost-efficient shipping method. Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. For gum, one should put a little ice cubes in a plastic material and use this to rub the gum. 8. Your Email: *. Read More Business Details. This return policy does not apply to our business resellers. 2. For details, please refer to our cancellation policy below. Sit back and relax while we do the work. How To Request A Refund On Steam (And What Games Qualify) We will process the refund immediately after the package has been scanned and confirmed back into our warehouse. Verification can help ensure real people write reviews about real companies. Use a cleaning brush or cotton cloth depending on the texture of the leather to wipe off accumulated dust. Thank you for your review.Your satisfaction is the most important to us and this is absolutely our work power. Orders will be eligible for refunds when it is defective or there is another mistake made by JJsHouse.com. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Thank you, and please pass on my thanks to everyone involved - it was a great day. Packing / Delivering: Every dress of JJsHouse.com.au is packed well in the package separately, avoiding products being scratched or ripped. - Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. Ordered a bridesmaid dress and was sent a tracking number 12 days after ordering it, tracking number went no where. Allow up to 15 working days for the funds to be credited to your original form of payment. The process time is 8-11 daysfor Wedding Party, Special Occasion & Celebrity Dresses, and 11-13 days for Wedding Dresses. The bag may also be conditioned with a leather conditioner if necessary. These types of handbags should not be washed directly in water. For other changes, you can Contact Us for more information. FOR ALL SAMPLE SALE ITEMS: Decoration covered handbags should be swiped clean separately with a dry cloth after washing. JJ's House Review 2023: Is Legit or a Scam? - Top Reviews Site I was VERY skeptical about mail ordering a wedding dress and read the reviews before ordering. All the return item(s) will go through inspections. At JJ's House, we understand that you may want the dress to ideal fit! * The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. Please keep the receipt of the returned package with you as your proof of return. This is because handbags are highly sensitive to extreme temperatures, which make the bags to fade. The washed bags should be dried in a shady place with good ventilation. Our customer service team may cancel an order believed to have been made with that intention. Your satisfaction is the most important to us and this is absolutely our work power. Update:Dear Ani, Sorry for the inconvenience caused. Correct measurements are the prerequisites of getting a perfect fitting dress. The best part of subscribing to DoNotPay for a low monthly fee is that you get access to all of its products. Cancel order > 120 hours after payment: Refund of shipping fee only. We recommend checking your junk and spam folder if you're having trouble finding it. I took a chance to get something "custom" that was not returnable and it was worth it. How can one enhance the durability of the handbags?1. Yes, JJ's House does offer free returns & exchanges. Could we get color swatches to see what the colors look like in reality? RETURN POLICY - JJsHouse.com.au 2. I will shop here again and recommend this company. As of April 14, 2022, JJ's House does offer in-store pickup. Watch: MI Captain Rohit Sharma Makes Fan Skip A Heartbeat After Forgetting To Return Phone Following Selfie Request After the match ended, a fan gave his mobile phone to Rohit Sharma to click a . If you feel like JJs House return policy isnt too clear or that the return process is complicated, we have a solution! To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case?Thank you for your cooperation in advance. Refunds will be rejected for any items arriving back with obvious signs of wear, wash, alterations, or missing tags. DON'T BUY FROM HERE THEY DO NOT RESPOND NOT EVEN WHEN YOU TRY TO CALL. Please keep the receipt with tracking information. Before placing an order, you can check the specific processing time on Each Product page. It then says you have to select a reason. Standard shipping takes a bit longer than expedited shipping but costs less. 1. Jjshouse made my dress, my bridesmaids' dresses and my mother's dress so wonderfully. *Please note, some payment methods are only available as a payment method for selected countries on our web. Reply from JJ's House A day ago Thank you for your review. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Mail letters without waiting in long lines, For mis-shipped productsitems that are different from the ones you orderedthe company is responsible for an item exchange and postage, If you received an item in the wrong color, you are eligible for a full refund, Items damaged during delivery are eligible for a full refund if you obtain the Proof of Damage documentation from a delivery carrier, Items with major fitting or sizing issues are also eligible for a full refund, or the company will reimburse you up to 40% of the price if you make tailoring adjustments yourself, Items in a different color to the one you ordered may be eligible for an exchange or a refundcheck with JJs House customer service first, Items that you ordered and received in the correct size but that do not fit, Stand by for a return address and Product Return Form that the Customer Service will send to you, Fill out the Product Return Form and include it with your return package, Send the item to the vendor with your local post office within five days of receiving the Return Form, Provide a few details about your purchased item. Just an update, JJ's House finally refunded my money last week. All PayPal payment can only be refunded via PayPal, all Credit Card paymentwill only be refunded to the original Credit Card. JJsHouse.com.au uses solid and exquisite threads only to make comfortable dresses. * We reserve the right to refuse the return if received in an unacceptable condition. You can just give the parcel to them directly and don't need to pay extra money there. Expedited Shipping Print the Return Label and attach it to the surface of your package ensuring any original delivery labels are covered. What if I need to change my shipping address? This shipping method is the fastest available. Colors are subject to the actual dresses you get. Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. The Hollow to hem(front) measurement of our standard dresses already includes 2 inches (ca.5 cm) extra to fit high heels. Irregular or excessive returns history indicates potentially fraudulent or criminal activity. Order swatches. Thank you so much! To clean off the dust, a soft bristle brush can be employed. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Unpaid orders are automatically cancelled after 5 days. You can use JJ's House coupons to unlock discounts at their website. Wear an unpadded bra (your dress will have a built-in bra), Pull tape across the fullest part of the bust, Usually about 1 inch (ca. Click where it reads "Return Request". All were the exact color we expected and the quality was amazing for the price. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. 4. Review that everything is correct and click "Checkout". With DoNotPay, you can request returns with these brandsand more: With DoNotPay by your side, you can rest assured that youll get whats rightfully yours. I bought a dress for my daughter's prom. Everything You Should Know About the EZContacts Return Policy. What should I do if I forget my password? Hope we can serve you again in the future.---------------------------------------------------Replied:Dear Ani, Thank you for your feedback. Your bank or payment service may levy a small transaction charge. You can use JJ's House coupons to unlock discounts at their website. Because of this, we recommend returning all unwanted items at one time. Your Name: * All Final Sale items are not returnable or exchangeable. Beautiful You.Dresses made by hand, made for you.From bridal designs destined to make a statement,To prom gowns for unforgett. To return items, first customers need to contact us within 14 days upon receiving their items. * We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information. Currently we need 8-11 days for Wedding Party & Special Occasion Dresses, Celebrity Dresses, and 11-13 days for Wedding Dresses. After you going to your order page, you can follow the instructions below to initiate the return request process yourself: For a better return experience, currently we provide a Self-Return Service for returnable items. I am a normal individual whom wishes she was a celebrity lol. Standard-size dresses (except final sale dresses). It's an amazing dress! I will attached more pics of me in the dress. 2. All returnable items must be unwashed, unworn, unaltered, and in original condition with their tags still attached. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! I looked beautiful in it. We cannot process the return of any faulty item. Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). If you don't remember whether you used your account or Guest Checkout to place your order, try both of the above instructions, and if neither work, reach out to our customer service teamwith your order. JJ's House's reply: Dear customer, Thank you for your review. If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Because of this, Total Delivery Timeis different from shipping time alone.
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