Jane's care was examined in a subsequent independent review shared with Sky News. Id scratch my legs or arms until the skin came off or bang my head until I almost knocked myself out.. So it made me want toself-harm in different ways, rather than stop me from self-harming.". Other patients make similarly disturbing claims. Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. Neve repeatedly swallowed objects she believed would seriously harm her. Expert psychological support is being provided to individual patients and staff on the ward. At Taplow Manor we have aligned and agreed our strategic goals to define what we want our organisation to achieve. Latest inspection: I was like: If I dont finish it, Im getting the whole thing again. It has been rated good by Ofsted and is a registered exam centre. Danae says staff who were meant to be watching to keep her from harming herself would sometimes fall asleep. There are a lot of patients who maybe caused significant harm to themselves, which could have been avoided had we had more staff.". Bonnie became anorexic after beingbullied and the death of her grandmother. The hospital had already been rated inadequate by the Care Quality Commission and placed in special measures in February 2021. The waiting time for psychology and family therapy was six weeks and there were "too few" specialists employed at the hospital. Archived services are ones which are no longer part of a provider's registration with CQC. Provided and run by: Active Young People Limited. the service is performing badly and we've taken enforcement action against the provider of the service. 0000001867 00000 n This is about childrens human right to be kept safe. 0000081167 00000 n Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. We don't rate every type of service. 8 Department of Child and Adolescent Psychiatry, KU Leuven, Leuven, Belgium. She said: "Sometimes when they were trying to get me in holds, they would swing me round really hard and I would fall into the wall so I would get bruised knuckles. We will publish a report when our review is complete. The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. Statistics show that 48 per cent of patients who made claims in the last quarter received psychological support after making an allegation. She told The Independent: Lessons could and should have been learnt from the complaints and patient experiences of Huntercombe CAMHS hospitals dating from 10 years ago. I was dragged into the feeding room and then held down. 0000825441 00000 n She claims staff regularly restrained patients, ignored cries for help and were abusive. Huntercombe lies on the south-west edge of Slough, towards the south end of Burnham parish. . She says the reason she didnt speak up was that staff repeatedly told her: Your mum hates you, youre just a massive burden. Dr Rosena Allin Khan, Labours mental health spokesperson, told The Independent that the government must commit to tackling sexual incidents within inpatient units. A genuine person-centred approach sits at the heart of our model because no two individuals share exactly the same needs, hopes and challenges. Danae Rackliff was 15 when she was admitted there in 2017 for help with an eating disorder. Huntercombe (No 12) Limited. She went in when she was just turning 14. ", Former worker Callum Smith told Sky News: "There were a lot of incidents that could have been avoided. The statement added: Patients have been informed of the decision as have senior members of staff. 0000022308 00000 n The service previously operated under the name Huntercombe Hospital Maidenhead, but has since changed management. Send your story ideas to south.newsonline@bbc.co.uk. 0000000016 00000 n Huntercombe Lane South, Start your Independent Premium subscription today. 0000080763 00000 n Newsquest Media Group Ltd, 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW Registered in England & Wales | 01676637 |. She said: "Overall, my stay was a traumatic, lonely and isolating year and a half. It also builds upon the feedback we have received from young people and their families about what matters to them. Requires improvement Huntercombe Young People Ltd said it was rolling out an "urgent action" plan with a new management team. Those ads you do see are predominantly from local businesses promoting local services. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". I was told, If you tell anyone, well lock you up and throw away the key, and Nobodys going to believe you., Police investigated, but no charges were ever brought, she said, adding: There is this idea that someone can rape and sexually abuse children with mental illnesses because they dont matter as much. The postcode to use for the Sat-Nav is SL6 0PQ. Her daughter Mia was 17 years old when she took her own life in March 2017 at Huntercombe's Norwich unit. You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. Inspection of Huntercombe Hospital School Maidenhead - Ofsted In 2017 she spent three months in Leigh House, an NHS psychiatric service in Winchester. Danae says she was often injured during restraints, which "pretty much happened every day", and had her hair pulled out. I saw children with psychosis have outbursts and staff would just say: I wish shed keep quiet. They said self-harm was attention seeking. It has 59 beds in total, providing eating disorder services, general CAMHS inpatient services, and psychiatric intensive care services. For some of 2021 the CQC was so concerned about the Maidenhead unit it told the hospital it could only admit patients with written permission from the regulator. She said: "When I look at that photo now it makes me really, really angry and just so desperately sad that a child can do that to themselves and that that can be allowed to happen. Leave a review When Julie Fullers 16- year-old daughter was admitted to hospital with anorexia in 2018, she felt a mixture of emotions. Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Exclusive: Taplow Manor, formerly owned by The Huntercombe Group, set to close after series of care concerns raised, Find your bookmarks in your Independent Premium section, under my profile. Join thought-provoking conversations, follow other Independent readers and see their replies. What happens is that not only do they tell you no one will believe you, they can make all kinds of other threats as well. The data lays bare for the first time the horrific scale of sexual incidents reported at Taplow Manor, though concerns have previously been raised in relation to Huntercombe hospitals, which are now run by Active Care Group and were formerly managed by the Huntercombe Group. Children are supposed to be in therapeutic settings with proper care and protection. The car park is located in front and to the side of the hospital. Report published: A scandal-hit childrens mental health hospital will close months after an investigation by The Independent uncovered claims of poor care and systemic abuse. Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. Maidenhead mental health hospital placed in special measures Huntercombe Hospital, Huntercombe Lane South, Maidenhead, is a specialist child and adolescent mental health inpatient service, including psychiatric intensive care units for young people. She wants to see accountability and believes that the more than 50 affected families are "just the tip of the iceberg". We are carrying out a review of quality at Taplow Manor. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. inaccuracy or intrusion, then please Huntercombe Hospital Maidenhead was placed in special measures by the CQC in February and is now rated as requiring improvement. It said the safety and care of its patients were a top priority and it was working to move patients from the hospital by end of May 2023. Huntercombe Group During unprecedented times like these, it is more important than ever that we show our appreciation to the people who continue to care for the young people in our services despite the ongoing pandemic. The use of restraint was, at times, "coercive", and it recommended an urgent audit of the use of restraint. Taplow, threatened with closure by the NHS safety watchdog, Save over 10% on everything with the Boots advantage card, 15% off all first time bookings over 45 - Treatwell promo code, 30% off selected brands with this Notino discount code, Extra 20% off selected fashion and sportswear at Very, Get up to 10% off using the Booking.com app, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK April 2023, Compare iPhone contract deals and get the best offer this April, Compare the best mobile phone deals from the top networks and brands. HUNDREDS of people have demanded a mental health hospital to close down after a patient tragically passed away. So, I am not even going to try. So stafffed Bonnie twice daily through a nasogastric tube. A third patient, who also wanted to remain anonymous, and was admitted to the Maidenhead unit in 2020, shared photographs of injuries to her legs and knuckles which she says were sustained during restraints. She says it led to her making "an attempt" three or four times a day. the service is performing exceptionally well. And an anonymous patient, who was in the Stafford unit as recently as March this year, told us: "On multiple occasions I would hide myself in a corner of a room and self-harm without staff noticing my arm bleeding when they checked on me. Child and Adolescent Mental Health | Active Care Group UK Learn More And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. One woman, who wishes to remain anonymous, claims she was abused and repeatedly raped as a child by a member of staff at a private CAMHS unit 20 years ago. If you are in the US, you can call Rainn on 800-656-HOPE (4673), Join thought-provoking conversations, follow other Independent readers and see their replies. I was dragged into the feeding roomand then held down. She falters and cant speak. The BBC is not responsible for the content of external sites. Kate nails sporty chic in 600 Mountain Equipment jacket, 110 jeans and 175 walking Slice of pep-heir-oni? Relatives said they had to call wards several times before staff answered the phone and long waits were recorded for some therapies. However, a spokesperson said: We deliver our services in line with specifications set out by the Royal College of Psychiatrists and NICE, and we are regulated by the CQC. 6 Huntercombe Hospital Maidenhead, Maidenhead, UK. I cannot live independently.". Her skin was grey. And it's care which the NHS is paying millions for every year. Huntercombe Hospital - Maidenhead - Care Quality Commission The Fullers are among many who think it should be closed down, incredulous that neither the CQC nor NHS England has done more. The CQC found the hospital had a vacancy rate of 40% for registered nursing staff and that 53% of nursing shifts, between 31 May and 27 June, were covered by agency staff. Instead she recalls: There were times I was banging my head against the wall, and although Im slight, Id have four men restraining me. If you are dissatisfied with the response provided you can The staff were so nice, says Julie. This site is part of Newsquest's audited local newspaper network. Active Care Group took over the Huntercombe Group Hospitals in 2021. They'd do it in communal areas. trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream 0000001690 00000 n This service was archived on 5 March 2021, Archived services are ones which are no longer part of a provider's registration with CQC. 0000001376 00000 n The Maidenhead unit is currently rated by inspectors from regulator the Care Quality Commission (CQC) as "requiring improvement", and the Stafford unit as "inadequate". huntercombe hospital Maidenhead to be shut down - Change.org I am concerned that the wellbeing of Active Cares patients is disregarded in favour of profit.. We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. Amber is now supported by her parents and her sister Zahra at the family home. Comments have been closed on this article. Huntercombe Hospital - Maidenhead - Care Quality Commission - CQC Amber is fighting back tears, as her mind goes back to her time in a mental health unit for teenagers. The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. It found serious concerns over safety, medication and the general environment in which young people were trying to get better. Although this is not uncommon in anorexia treatment, she says the tube was repeatedly and painfully inserted and removed against guidelines published in the British Journal of Psychiatry. "I saw the children whacking their heads. Active Care Group claimed that the high number of reports was a sign of best practice, indicating a safer culture. Neurofeedback for Attention-Deficit/Hyperactivity Disorder: Meta The return of heroin chic is a cynical betrayal of young A problem shared by mother-of-four and GP Clare Bailey: I'm Rest easy! 0000295425 00000 n Is climate change killing Australian wine? The hospital was required to make improvements but was shut down, with an inquest later finding it failed to carry out frequent observations in response to Mia's threats to take her life. They were treated worse than animals.". Many abuses have been committed, and continue to be committed, in MH in-patient units across the UK. In 2018, the CQC removed registration for The Huntercombe Norwich hospital following fears over patient safety. Read about our approach to external linking. The hospital was rated inadequate by the CQC following its most recent inspection in December 2020. Words cannot express how much that means to me and my family. An NHS England spokesperson said: Sexual misconduct, violence, harassment and abuse are criminal acts; all NHS organisations must have robust measures in place to ensure immediate action is taken in any cases reported to them, and this requirement applies equally to independent facilities providing services on behalf of the NHS.. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ (01628) 667881 Provided and run by: Huntercombe (No 12) Limited The provider of this service changed. Bonnie describes how she and other girls were repeatedly force-fed with a nasogastric tube. It felt like very quickly, from admission, we lost our daughter. Were surrounded by wonderful greenery and encourage outdoor activities like gardening and sports where appropriate. The incident led to an outcry from former patients who started a petition to seek the hospitals closure. Our Tier 4 Child and Adolescent Mental Health Services (CAMHS) hospitals deliver specialist treatment to young people with severe or complex mental health conditions who need intensive inpatient treatment. She said: Up and down the country, our most vulnerable children and young people are being failed by the system. The Fullers are far from alone in making these shocking assertions. There are five separate units on our Maidenhead site spread across three buildings: Kennet: Eating Disorders Service, Thames, Juniper and Holly : Psychiatric Intensive Care Units and Tamar: General Adolescent Service. The alleged failings at Taplow Manor in Berkshire, then run by The Huntercombe Group, put young people at risk, according to former workers. From the west, Huntercombe Hospital Maidenhead can be accessed via Bath Road (A4) from Maidenhead town centre. Where we find issues we have taken, and continue to take, decisive action. It is now rated requires improvement after the Care Quality Commission found a number of improvements. 0000080497 00000 n Adventure Princess! 0000288732 00000 n She returned to Huntercombe for a nine month stay, where she repeatedly try to take her own life. She looked like shed been in a fight. It was a place to which she went to get better. 'Jane', who wishes to remain anonymous,went into the Maidenhead unit for a month in 2018 when she was 14 for treatment for low-level self-harming and autism. I try to think I did help some of the patients, but I still think I was part of something really bad, and that makes me feel responsible, Steph says. Bonnie stopped communicating and would often walk out during their visits. We offer culinary schools to allow for the learning of new life whilst skills, that will with independent living in later life. In a statement to The Independent: Thames Valley Police, said: "Thames. Mental health hospital facing teen mistreatment claims to shut after Sky News investigation, Taplow Manor is set to close by the end of May, Amber Rehman blames the care she received for the deterioration in her mental health condition, Amber has detailed a catalogue of failings in her care, Patients of mental health units tell their story. In May of this year, the CQC suspended ratings for the hospital, which was told to make urgent improvements. It said Amber's care had involved an "over-reliance on physical intervention and medication". Huntercombe Hospital - Maidenhead provides specialist child and adolescent mental health inpatient service (CAMHS), including psychiatric intensive care for young people. the service is performing exceptionally well. is run by When the CQC inspected the unit in December 2022 there was a cap on the number of patients it could treat, up to 22, due to care concerns identified in June 2021. From what I saw, most people ended up leaving Huntercombe worse than when they arrived.. the service is performing well and meeting our expectations.