When it comes to nightlife, the vibe matters. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The food at this resort is absolutely divine! Our premium level of service offer additional experiences like butler service, access to exclusive areas, premium drinks, among others in order to create a diferent vacation moment. Related: Why all-inclusive resorts are more attractive than ever following the pandemic. Beautiful Newly Built Resort - Review of Royalton CHIC Cancun, An They even hand-made the tortillas as we ordered. Treat yourselves to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. . Indulge your cravings with delicious meals and snacks in the comfort and privacy of your elegant suite. Considering we were in the middle of the hotel zone, I'm shocked that we were unable to get any local recommendations (we were looking for local fare, but at the very least, I figured we'd get pointed toward Senor Frogs or Coco-Bongo). We happened to see signage when searching for a bathroom down a hallway in the lobby. We ordered mango margaritas, a melted cheese and chorizo dish (which tasted as delicious as it sounds) and tacos. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. Blue Diamond Hotels and Resorts Inc. All rights reserved. The food was hit or miss, which isn't uncommon at all-inclusive resorts. We had some that had king beds and some that had two queens both rooms were pretty much the same. It's especially gratifying to hear that the service was impeccable and that Emmanuel, your butler, was so attentive and accommodating. I would come back just to have Jonathan as my serve. We were able to keep to ourselves pretty easily, despite the pool area remaining decently crowded throughout our stay. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. Call. We even spent a couple of nights partying on the roof top, DJ music dancing and over all great time. Keep up the great energy and the good vibes. Checking in was simple and only took about five minutes once we got up to the counter. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, 1st look: Starlux Airlines' stylish premium economy, economy cabins on the new Airbus A350, The best Caribbean resorts, from boutique literary haunts to exclusive private-island escapes, Today only: Stack deals to book flights to Europe from just 6,000 points, Best spring break cruises for college students and families. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. While the party scene certainly isn't what I look for in a vacation, I can definitely see how the Royalton Chic could be a great place to meet people and have a fun Cancun vacation when it's in full swing. Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer any business services? Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. It did seem like the hotel was a bit understaffed. Ill start with the positive people that made our stay so much better - our butler Alec was super nice, attentive and helpful every day! So, go and enjoy yourself. Show More Sports bar DJ here a couple of nights and they were great at getting the crowd involved, service here could be a little slow, but order 2 drinks at a time, all you have is time so just enjoy or walk out and get a drink from the martini bar. Thank you for recommending the resort to your family and friends. And while it was obvious the Royalton Chic resort was meant to be a partier's paradise, it fell short between the lack of people, more limited bar hours and necessary COVID-19 precautions such as social distancing. Edi was our butler and did an amazing job coordinating all of the events we wanted to do throughout our stay. Yes, guests often enjoy the ocean view available here. We were high enough up that I would have normally liked to keep the curtains open to wake up to natural light, but that wasn't possible. He got some tidbits of our problems and made it a point to make sure our last dinner was terrific, and it was. Erick texted me so that I could message him, again what a dream. Direct Extensions of Agents Who've Been to Royalton CHIC Cancun 1.800.665.4981 In the office now. There were also places right on the same stretch of beach to rent wave runners or book other water activities such as snorkeling. Another benefit to the hotel zone is the stretch of sandy beaches. Thank you Luis (the butler) Martin and Victor by the beach club area for the great service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Opened in 2019, it sits proudly on beautiful Chac Mool beach, which is towards the northern end of this popular peninsula. Unlimited reservation-free dining international, and local liquors, Complimentary access to Level 18 - Rooftop Cabana Lounge, Royalton Fit: a modern fitness center with instructor-led classes, Unlimited international and local liquors, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Theres a reason friends and loved ones visit our properties year after year. Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. Lastly one of my favorite things DC offered was access to the rooftop pool. If you come from elsewhere in the world, you might think this is the greatest place you have ever been (we know because we met Europeans who thought this way). Plus, they were out of things at some bars and all fruit garnishes were dirty. Not to mention impeccable service from our server Ernesto! Rather than room keys, we were given bracelets that had a small, flat fob that gave us access to our rooms and all of the restaurants throughout the resort. The Ugly: If you come from the States expecting to experience the 5-star resort that they claim to be, you are going to be disappointed. Bottom Line. Bathroom no tub I am probably the only one to miss that as I love my baths, but the large rain shower with hand held makes up for it, and a sitting area if needed. Dos XX (draft-only cans are ok ) and Sol Cerveza are just not cutting it for those of us that only drink beer. Mornings find new meaning when you awaken in our signature, handcrafted DreamBed. Main Pool- Nice pool, but if that were my only option I might have been a little disappointed. Keep in mind that they do not have a menu, so have in mind what you want before you order. Personally, I preferred this to actual room keys that would have been easier to lose and more of a hassle to carry around with us throughout our stay. 2x points on all other eligible purchases. CHIC by Royalton Luxury Resorts - Oyster.com All Rights Reserved. While there are typically nightly events that occur, the rooftop was pretty empty both nights of our stay. I asked at check-in if there was a way for me to attach my Bonvoy number to my stay, but they told me that the systems weren't integrated yet -- even though you'll find this hotel listed on Marriott's website. Pool access on the roof is available from 10 a.m. to 6 p.m. each day, but the area is open until midnight each night. The staff was so friendly and welcoming and always made sure everybody was doing okay. There are benches under the sinks to also put stuff. We went back at 3 to get our rooms, turns out that is the exact time they had airport shuttles dropping off others. We spend a few days on the roof and loved the music and the vibe up there, more party less relaxing. I need coffee daily to function, and the Scoops Gelato and Caffe Lounge did not disappoint. Again, Erick was amazing and was there for moving our things and taking care of every detail. Revel in Cancuns Posh, Adults-Only Playspace. The beach is quite literally a flight of stairs and 15 steps from the resort doors. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Service is less than expected. When we arrived we had to wait hours before our room was ready. Royalton CHIC Cancun. Ask trinprincess about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask Abraham R about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask christineb1201 about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Designed for entertaining, your loved ones can dine together on gourmet meals, enjoy cocktails on the private terrace, and take in the resort's best ocean views from the outdoor Jacuzzi, then retreat to elegant bedrooms, each with a Jacuzzi and private terrace. The butler service we received was a joke. We will definitely be coming back! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My issue was nobody would allow us to make reservations since our butler had to do it. The Royalton Chic offers a variety of dining options a buffet with a little bit of everything, Asian-inspired cuisine, a Mexican restaurant, a sports bar, a steakhouse and a cafe for specialty coffee, baked goods and gelato. All cocktails pretty much tasted the same. You can confirm 100% you are getting DC and they usually offer other perks. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! Also the rest of the staff was so lovely and helpful at all times. The Royalton Chic Suites Cancun Resort and Spa is proof that "vibe" matters. Had a wonderful time during our stay at the Royalton Chic. - Food was 3/10 (breakfast, fries and chips / dip saved us as vegetarians) - Up-charges for a lot of things I thought would be available to. We're sorry to hear that the Diamond Club upgrade didn't meet your expectations in terms of value. Dear christineb1201Thank you for sharing the positive points of your stay, particularly for the service of our staff, facilities and food. The "stocked" mini bar is a joke. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It also faced the ocean on the 8th floor, which was the perfect level, away from the noise to take naps during the day and get a good night's sleep. Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi. Dining. We were told to go back around 3 for our rooms. 2023 Royalton CHIC Cancun. Coffee shop and ice cream we all tried it ordered iced coffee from there and tried the ice cream and cookies and little sandwiches, nice little option. Their gym would be a nice gym for at home but for a resort it is amazing. Step into one of our 458 posh suites to recharge in luxury and revel privately. Not to mention impeccable service from our server Ernesto! Nearby attractions include Playa Chac Mool (0.2 miles), Tornado (0.09 miles), and Playa lagarto (0.2 miles). Floors: 16. Marriott All-Inclusives: What You Need to Know - NerdWallet The beautiful, private, white sand beaches are absolutely swoon-worthy! Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any great views? Someone who loves live music and nightlife isn't looking for the same type of resort as someone who prefers relaxing days and quiet evenings. Nice large closet with a nice steamer, end tables with built in USB ports for chargers, nice large TV with sound bar, dresser drawers nice sized. The Royalton Chic is right on the water, so you can wade in for an ocean swim or stay by the pool without losing that ocean breeze and picturesque view. We are happy to know how much you enjoyed your stay at Royalton Suites Cancun, especially for the fitness classes, refreshing beverages and customer service. Shout out to Alba for her exceptional customer service. Try to get to the pool early to snag a good spot. We got to the resort at about 5 p.m. on a Monday evening, and the lobby was decently busy. You can find a full menu through the TV, place your order and then have someone call your room to confirm. Restaurants If you have a large group like we did, they split us up 10 and 4 but still served us family style, so they brought us out different appetizers and entrees, instead of us getting to select, it was that way at Italian Grazie, Asian Jade and Roof Top Level 18. Diamond Club. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Royalton Chic Punta Cana, an Autograph Collection All-Inclusive Resort & Casino (Dominican Republic). Keno came on strong and we all thought what a great butler, well turns out not so much he was a lot of talk but not much behind the action. This premium level of service features the comfort of anticipatory service, exclusive la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club guests. A potential paradise for partiers: the Royalton Chic Suites Cancun Butler greetings can be deceiving, we were split into floors and separated with different butlers. This was a great escape for us from the loud music and party vibe of the rest of the resort, but once the normal schedule for events resumes and more people start booking stays, the rooftop will likely become busier. There is a scale (for weighing luggage, or that is all I used it for). For a place that attracts numerous Americans, the staff's ability to speak English was far more limited than I would have expected. Not to mention impeccable service from our server Ernesto! Management needs to make sure anyone who pays extra $ to be DC members get great service. Nice variety and they will restock daily with what you ask for. Emmanuel was our butler, very nice guy and was on top of whatever we needed. From start to finish. The second we walked through the doors, it was very clear that this resort while luxurious was probably not the vibe for my travel companion and me. Winged eyeliner is a science, and low lighting was not my friend. I booked a two-night stay in the resort's most basic room the luxury junior suite sunset view for $308 per night. Receive 1 Free Night Award every year after your Card renewal month. Our main courses were both large portions neither of us could finish our meals. We'll run a soft credit check to find special offers, but it wont affect your credit score. The vibe team hangs out here so there is always something going on, and it is usually pumping. The staff was very polite and . Terms apply to the offers listed on this page. Compare the cost in points or miles to cash, and see which option is best. The sushi, however, was medicore. To be honest, as you drive up the very long drive, it's unimpressive and actually looks penitentiary-like. An Autograph Collection All-Inclusive Resort - Adults Only. Stay connected anywhere on the resort, from the suites to the beach, with complimentary Wi-Fi, in-suite USB charging outlets, and our innovative bracelet key cards for access and purchases. Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. Then I feel like we got the crap room with king bed. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. Mini bar Mini bar was stocked well, Dos Equis, Sol and Coors Lite, water, chips, coke, lite coke, and some juices but they were opened so we just dumped them out, some had chocolate milk. Plus, your own feed of TPG content. Please see our partners for more details. The next room was a little better, but everyday the sheets still felt damp and all my clothes felt damp no matter what we did. It's also great to hear that you enjoyed the food and drinks and found the hotel to be beautiful. This is one other reason we picked Royalton was because of the food, and this resort didn't disappoint food wise. *** Big shout out to Angel who was out waiter at Jade*** He made up for a lot of the issues we dealt with by his service. Had to keep asking to replace whatever we had consumed from. Score sports bar, was another favorite of ours, typical sports bar food. If you get a chance, visit Isla Mujeres and rent a golf cart and drive around the Island to check things out. Dual sinks with plenty of space to spread all your stuff out, round face mirror, the shampoo, conditioner, shower gel is awesome no need to bring your own (though I do recommend good condition packets they are easy to pack and with the chlorine and salt water are of great benefit and your hair will thank you). We hope to receive you soon once again at our Resort very soon.Luxury RegardsJorge CastroGeneral Manager, When we called to get a Room we asked for a good one, they booked, great, as soon as we arrived, the reception was awful not even a welcome beverage or anything, the reception guy just remark us the over charge stuff and never the things we were allowed and at the end after do the charge they offer us a Diamond pack, what it was not included and we have to paid if want to use the half of the place and facilities, and if you dont get that, you are like discriminate to several things, Bars, Pools, Restaurants, everything, why dont put the different choices since the beginning and we can decide as we want , we used to spend night in Cancn and Riviera very often and this was our worse choice ever, better go to Hyatt Ziva or even to Iberostar We paid accommodation from 9th till 11th of July 2019 , Rooms 105041 and 105043, Dear Abraham RThank you for your review and I can assure you that I have carefully considered your comments. This means your elite status won't be honored, either. With its modern design and luxurious amenities, this stunning resort truly has something for everyone. Km 9.7 Boulevard Kukulcan Hotel Zone Cancun, Quintana Roo, Mexico 77500 View Large Map Phone: +52 998-283-3900 Toll Free: +800-228-9290 Hotel E-mail Hotel Website The Royalton Chic Suites Cancun Resort and Spa is an adults-only, all-inclusive resort set to join the Marriott Bonvoy family later this year, so we decided to check it out now that travel is returning and many are looking for their first escape after more than a year of staying at home. Please view our advertising policy page for more information. But for heaver fabrics that need more than a small hand-held steamer for wrinkle remover, that could be an issue. But the only additional charge to the room not included during booking was an environmental tax that only added $2 and some change to the bill. Shae Dureault x7272. Some of my favorite restaurants were, Grazie their Italian restaurant, Scores Sports Bar which we had for lunch everyday, Hunters - delicious steak, and lastly the Breakfast buffet which had endless variety from freshly made omelets to fresh pressed juices and smoothies with an amazing beach view. It was a little unorganized for us the first night because we couldnt unpack, but no biggie the rooms were both clean and very nice (will post pictures). JorgeCastroRCUN, Gerente at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, responded to this review.